Returns & Refunds
We offer a 5 day returns policy – this means that if you decide you no longer want the Goods you may return them to us and receive a full refund, as long as the return is made (at your expense) within 5 days of the purchase. You do not need any reason to do this, and we will refund the price in full to your payment method, provided that the item has not been worn or damaged, or in the case of our Kits, used.
This Returns Policy does not affect your statutory rights for faulty or damaged Goods.
Sample Products are your opportunity to purchase Goods at far less than the original price. Such Goods are offered on a strictly first come first served basis. You will take the Goods away with you on the day of purchase. Sometimes these will be samples or previously used for limited reasons – such as photo shoots or style sessions. If there are imperfections we will discuss or show these, and the Goods may be in need of some repair, alterations and cleaning which is your responsibility and risk.