Delivery Information

You should expect to wait a working week before your package is dispatched.

When we dispatch your item, we will use first class delivery or Special delivery.

DIY Kits need to be prepared to size and your specifications and we want this to arrive perfect and ready to make.

Ready to Wear.  Whilst every effort is made to carry stock of our popular items if we need to obtain this we will update you of any delays. In our sustainability effort over stocking is something we try hard NOT to do.

Bespoke items operate differently with regard to despatch times and you will be kept fully informed of the progress on your bespoke order.

and as per our terms for collection in person see section 9:

9. Collection

9.1. Goods may be shipped on request or signed for on collection by an adult aged 18 years or over.

9.2. When you receive or collect your Goods, it is important that you immediately check the condition and quantity.  

9.3. Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence, save for the date of the Event itself, which we always strive to fulfil.  If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply.  But no time given is to be treated as contractual, save for the date of the Event itself.  We are not liable to you for any expense or inconvenience you incur on account of delayed collection or non-delivery.

9.4. If you (or someone on your behalf) pick up Goods from us in person, then:

9.4.1 Goods are at your own risk from the moment they are picked up by you or your carrier;

9.4.2 you agree that you are responsible for everything that happens after you take possession of the Goods, both on and off our premises, including damage to property of any sort, belonging to any person.